Terms of Service

Last Updated: January 2024

Please read these terms carefully before using Altheriva's website and services.

1. Agreement to Terms

By accessing and using the Altheriva website (altheriva.info), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time without notice. Your continued use of this website following the posting of revised terms means that you accept and agree to the changes.

Altheriva ("Company," "we," "us," "our") operates as a legitimate business entity registered in the United Kingdom. These terms constitute a legal agreement between you ("User," "you," "your") and Altheriva regarding your use of our website, products, and services. By using our platform, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined herein.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Altheriva's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Violate any applicable laws or regulations in your jurisdiction
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available by us

The license granted in this section will automatically terminate if you violate any of these restrictions and may be terminated by Altheriva at any time. Upon termination of your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Altheriva's website are provided on an 'as is' basis. Altheriva makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Altheriva does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

We do not guarantee that our website will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy, completeness, or usefulness of any information on our website. Your use of the website and materials is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

4. Limitations of Liability

In no event shall Altheriva or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Altheriva's website, even if Altheriva or an authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

To the fullest extent permitted by applicable law, Altheriva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of or inability to use the website, products, or services, even if Altheriva has been advised of the possibility of such damages.

5. Accuracy of Materials

The materials appearing on Altheriva's website could include technical, typographical, or photographic errors. Altheriva does not warrant that any of the materials on its website are accurate, complete, or current. Altheriva may make changes to the materials contained on its website at any time without notice.

We strive to provide accurate product descriptions, pricing information, and availability on our website. However, we do not warrant that product descriptions, pricing, or other content on our site is accurate, complete, reliable, current, or error-free. If a product offered by Altheriva is not as described, your sole remedy is to return it in unused condition.

In the event of a pricing error on our website, we reserve the right to refuse or cancel any orders placed at the incorrect price. We will notify you of such cancellation and provide a full refund of any payment received.

6. Materials and Content Ownership

The materials on Altheriva's website are owned and controlled by Altheriva and are protected by copyright and other intellectual property laws. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the website is owned, controlled or licensed by Altheriva, and is protected by worldwide copyright, trademark and other intellectual property laws.

You may not reproduce, republish, upload, post, transmit, or distribute the Content in any way without our prior written permission. You may download or print a single copy of the materials (information or software) on Altheriva's website for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright, trademark, and other proprietary notices.

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Altheriva reserves all rights not expressly granted in and to the website and the Content.

7. Links

Altheriva has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Altheriva of the site. Use of any such linked website is at the user's own risk.

If you discover a link on our website that points to inappropriate or offensive content, please contact us immediately so we can review and remove the link if necessary. We take responsibility for the quality of our external links and appreciate your assistance in maintaining our website's integrity.

We reserve the right to remove links to third-party websites at any time without notice. We are not responsible for the availability, accuracy, or content of external websites. Any transactions or interactions with third parties linked from our website are solely between you and that third party.

8. Modifications

Altheriva may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We will make reasonable efforts to notify users of significant changes to these terms, but it is your responsibility to review these terms periodically for updates.

Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised terms means that you accept and agree to the changes. If you do not agree with the revised terms, you should discontinue using our website.

We recommend that you check this page regularly to stay informed of any changes. Your continued use of this website constitutes your acceptance of any modifications to these terms.

9. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts located in London, England.

Any dispute arising out of or in connection with these terms and conditions or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales. You agree to submit to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be reformed to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

10. User Accounts and Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to accept responsibility for all activities that occur under your account and agree to notify us immediately of any unauthorized use of your account.

You represent and warrant that all information you provide in connection with your account is accurate, complete, and truthful. You agree not to create multiple accounts or impersonate any person or entity. We reserve the right to suspend or terminate your account if we believe you have violated these terms or engaged in any fraudulent or illegal activity.

You are solely responsible for any content you post, upload, or transmit through our website. You agree not to post any content that is illegal, obscene, defamatory, threatening, or otherwise objectionable. We reserve the right to remove any content that violates these terms or applicable law.

11. Orders and Purchases

All orders placed through our website are subject to acceptance by Altheriva. We reserve the right to refuse or cancel any order at our sole discretion. All prices are subject to change without notice. We reserve the right to limit quantities and correct pricing errors.

When you place an order, you are offering to purchase products at the stated price. We will confirm your order by sending you an order confirmation email. This confirmation constitutes our acceptance of your offer. The contract for sale is formed when we send you the confirmation email.

Payment must be received before we process your order. We accept various payment methods as indicated on our checkout page. All transactions are processed securely using industry-standard encryption technology. By providing payment information, you authorize us to charge your account for the products and services you have ordered.

If payment is declined or if there are any issues with your payment method, we will attempt to contact you to resolve the issue. If payment cannot be processed, we will cancel your order and notify you accordingly.

12. Shipping and Delivery

We will make reasonable efforts to deliver your order within the timeframe specified on our website. However, we do not guarantee delivery dates or times. Delivery dates are estimates only and are not binding. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

Risk of loss for all products passes to you upon delivery to the shipping carrier. You are responsible for inspecting products upon receipt and notifying us immediately of any damage or defects. Claims for damaged or lost items must be made within 14 days of delivery.

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. We are not responsible for any customs delays or additional charges. Shipping costs are calculated at checkout based on weight, destination, and shipping method selected.

13. Returns and Refunds

Our return policy is designed to ensure customer satisfaction while protecting our business interests. Products must be returned within 30 days of purchase in their original condition with all packaging and documentation. Products must be unused and in resalable condition.

To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with return shipping instructions and a return authorization number.

Once we receive and inspect your returned items, we will process your refund within 14 business days. Refunds will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Products that show signs of use, damage, or wear will not be accepted for return. Items must be in their original packaging. We reserve the right to refuse returns that do not meet our return policy requirements. For defective or damaged products, please contact us within 14 days of delivery to arrange a replacement or refund.

14. Intellectual Property Rights

Altheriva respects intellectual property rights and expects all users to do the same. All content on our website, including text, images, logos, and software, is protected by copyright and other intellectual property laws. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

If you believe your intellectual property rights have been infringed by content on our website, please contact us immediately with details of the infringement. We will investigate all claims and take appropriate action if infringement is confirmed.

You grant Altheriva a non-exclusive, royalty-free, perpetual license to use any feedback, comments, or suggestions you provide regarding our products or services. We may use this feedback to improve our offerings without any obligation to you.

15. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

We collect information necessary to process your orders and provide our services. This includes your name, email address, shipping address, and payment information. We use this information only for the purposes stated in our Privacy Policy and do not share it with third parties without your consent, except as required by law.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.

16. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Harassing, threatening, intimidating, or abusing any person or entity
  • Posting, uploading, or transmitting any illegal, obscene, or defamatory content
  • Attempting to gain unauthorized access to our systems or networks
  • Interfering with or disrupting the normal operation of our website
  • Engaging in any form of fraud, deception, or misrepresentation
  • Collecting or harvesting personal information about other users
  • Using automated tools to access our website without authorization
  • Reverse engineering, decompiling, or attempting to discover source code
  • Violating any applicable laws or regulations
  • Engaging in any conduct that could harm Altheriva or its users

We reserve the right to investigate any violation of these terms and take appropriate legal action, including reporting to law enforcement authorities if necessary.

17. Termination of Service

Altheriva reserves the right to terminate or suspend your account and access to our website at any time, for any reason, without notice or liability. Reasons for termination may include, but are not limited to, violation of these terms, fraudulent activity, or conduct we believe to be harmful to our business or other users.

Upon termination, all licenses and rights granted to you will immediately cease. You remain liable for all obligations incurred prior to termination. We will not be liable to you or any third party for any claims arising from termination of your account or access to our website.

If your account is terminated, you may not create a new account without our express written permission. Attempting to circumvent a termination by creating multiple accounts may result in legal action.

18. Third-Party Services and Integrations

Our website may contain links to or integrate with third-party services, including payment processors, shipping carriers, and social media platforms. We are not responsible for the content, policies, or practices of these third-party services. Your use of third-party services is subject to their terms and conditions.

We do not endorse any third-party services and make no representations or warranties regarding their accuracy, reliability, or safety. Any transactions or interactions with third-party services are solely between you and that service provider. We are not liable for any losses or damages resulting from your use of third-party services.

If you have concerns about a third-party service, please contact the service provider directly. We appreciate your feedback and will work to address any issues with our integrations.

19. Warranties Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, ALTHERIVA MAKES NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

ALTHERIVA DOES NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. ALTHERIVA DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM USE OF THE WEBSITE OR SERVICES WILL BE ACCURATE OR RELIABLE.

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR OWN RISK. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR USE OF THE WEBSITE OR SERVICES.

20. Indemnification

You agree to indemnify, defend, and hold harmless Altheriva and its officers, directors, employees, agents, and successors from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or resulting from your use of the website, your violation of these terms, or your violation of any applicable law or regulation.

This indemnification obligation includes, but is not limited to, claims arising from your conduct on our website, your transactions with other users or third parties, and any content you post or transmit through our website.

We reserve the right to assume the exclusive defense of any claim subject to indemnification. You agree to cooperate fully with us in the defense of any such claim.

21. Contact Information

If you have any questions about these Terms of Service or our website, please contact us:

Altheriva

Address: 20-22 Wenlock Road, London N1 7GU, United Kingdom

Phone: +44 20 7946 0958

Email: [email protected]

Hours: Mon-Fri 9AM-6PM GMT

22. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Altheriva regarding your use of our website and supersede all prior negotiations, representations, and agreements, whether written or oral.

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. We will replace the invalid provision with a valid provision that achieves the economic, legal, and commercial objectives of the original provision.

No waiver of any provision of these terms shall be effective unless in writing and signed by an authorized representative of Altheriva. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

23. Additional Policies

Please also review our other policies to fully understand our practices and your rights:

  • Privacy Policy - How we collect and use your personal information
  • Cookie Policy - Information about cookies and tracking technologies
  • FAQ - Frequently asked questions about our products and services

24. Acknowledgment

By accessing and using the Altheriva website, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by all of their terms and conditions. You also acknowledge that these terms constitute the entire agreement between you and Altheriva regarding your use of the website.

If you do not agree to these terms, you should not use our website or services. Your continued use of our website constitutes your acceptance of these terms and any modifications we make to them.

Thank you for choosing Altheriva. We are committed to providing you with excellent products and services while maintaining the highest standards of integrity and customer satisfaction.

These Terms of Service are effective as of January 2024 and were last updated on January 2024. Altheriva reserves the right to modify these terms at any time. Your continued use of our website following any changes constitutes your acceptance of the new terms.