Secure Checkout
Complete your purchase with confidence. Our secure checkout process protects your information every step of the way.
Shipping Information
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Why Choose Altheriva?
Best Prices
We guarantee competitive pricing on all products. Enjoy free shipping on orders over £50.
Secure Payments
Your payment information is protected with industry-standard SSL encryption and PCI compliance.
Fast Delivery
Choose from standard (3-5 days), express (1-2 days), or overnight delivery options.
Expert Support
Contact our support team at [email protected] or call +44 20 7946 0958 (Mon-Fri 9AM-6PM GMT).
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. We also offer PayPal as a payment option for your convenience and security.
How long does delivery take?
We offer three shipping options: Standard (3-5 business days), Express (1-2 business days), and Overnight delivery. All deliveries are made to addresses within the United Kingdom. Orders over £50 qualify for free standard shipping.
Is my payment information secure?
Yes, absolutely. We use industry-standard SSL encryption to protect all data transmitted during checkout. Our payment processing complies with PCI DSS standards, and we never store your card details on our servers.
What is your returns policy?
We offer a 30-day returns policy on all items. If you're not satisfied with your purchase, simply contact our support team within 30 days of delivery. Items must be in original condition with all packaging intact.
Can I edit my order after checkout?
If you need to make changes to your order, please contact our support team immediately at [email protected] or call +44 20 7946 0958. We'll do our best to assist you if your order hasn't been processed yet.
Do you offer international shipping?
Currently, we deliver to addresses within the United Kingdom only. For international orders or special requests, please contact our support team to discuss available options.